HURRICANE HARVEY OR HURRICANE IRMA We're here to help! We are experiencing extremely high call volume on our main phone line. Customers who need to report a claim can get the fastest service by clicking here to report a claim or calling us at 888-256-8303. Please note that many homes do not have the same insurer for wind coverage and flood coverage. It is important that you report to the correct carrier if your home suffers wind or flood damage. Download and print our Tips for Those Affected by Hurricane Harvey or Hurricane Irma info sheet by clicking here. Please stay safe.

Report Suspected Insurance Fraud

Did you know people who commit insurance fraud steal billions each year from the insurance industry? That’s you and us. Failure to report such crime costs everyone.

We all pay when insurance fraud occurs because it causes insurance premiums to rise. Help us fight insurance fraud by reporting:

  • Suspected arson
  • Phony or inflated repair bills
  • Phony or inflated personal inventory or contents
  • The discarding of personal property with no or little damage prior to an inspection
  • Phony or inflated Additional Living Expenses
  • Falsely claimed or intentionally damaged covered property 

To report suspected insurance fraud, call ASI’s Special Investigation Unit (SIU) at 1-866-274-5677, Ext. 3220, or 1- 866-ASI-LOSS and ask for the SIU. The unit is staffed between 8 a.m. and 6 p.m. Eastern time, Monday through Friday.

You may also report suspected insurance fraud to the following Departments of Insurance (DOI):  

  • California: Email the Fraud Division’s online form to fraud@insurance.ca.gov or mail it to the address on the questionnaire. 
  • Florida: Call the Division of Investigative & Forensic Services at 1-800-378-0445. Call 1-877-662-7766 (1-877-NO-ARSON) to report a suspected arson.
  • Texas: Call the state’s Fraud Unit at either 1-800-252-3439, 1-888-327-8818 or email fraudunit@tdi.texas.gov.
  • Louisiana: Call the Division of Insurance Fraud at 1-800-259-5300. 

Those who live in other states may report suspected insurance fraud through the National Association of Insurance Commissioners’ website.